F.A.Q.
Does it cost anything to join?
No, it's free to sign up.
I signed up but didn't receive any confirmation email. Why?
A confirmation email has been sent and should have arrived almost instantly. The email may have ended up in your spam folder, or might have been delayed for reasons outside of our control. If the email hasn't arrived within 12 hours of signing up, please contact us.
Is Hanlingo 100% free to use?
No. not any more. There're features only available to premium members. However, lifetime Hanlingo membership only cost US$ 15.00 (or KRW 15,000) which allows users to initiate PM converstaion or see contact info from all other members' profile. To buy the membership, sign in, go to http://hanlingo.com/buy.membership.php for details. Also, there'll be more upcomming features that need users to make additional payments.
How do I delete my profile?
To permanently delete your profile, sign in, go to http://hanlingo.com/close.php, and follow the instructions there.
How private is my profile (can non-members see it)?
By default, your full profile is visible to the world. But, you can change the privacy setting to make it visible only to registered members, never the outside world. sign in, go to http://hanlingo.com/mypage.settings.php, and change the `Who can see my profile?` option to `Only members`.
How can I get in touch with Hanlingo?
You can always email us at admin@hanlingo.com.
What does it cost to become a premium member?
Lifetime premium membership costs US$ 15.00 (or KRW 15,000). Free membership can selectively be granted to those submitted the link of their blog post about Hanlingo. Go to http://hanlingo.com/blog.list.php for details.
Which currency can you accept?
Currently, we accept KRW and USD only. With ever fluctuating currency exchange rate, we decided to go with a fixed 1:1000 (USD 1.00 to KRW 1,000) rate. We want to keep things simple.
What are hanlingo coins?
Hanlingo coins are money being used in hanlingo. We have paid advertisement features like `language food exchange` and `teachers/tutors` (still under construction). When users want to contact the ad posters, they need to use one at a time. A coin costs KRW 1,000 (excluded V.A.T. which is 10%) or US$ 1.00
How do I cancel my Premium membership?
As there are no subscriptions to bother yourself with, there's no need to cancel anything. Once you've purchased a premium membership, it will last for lifetime.
Can I get a refund if I cancel my Premium membership?
Because our membership works on a simple one-off payment basis, it is impractical for us to offer refunds in response to cancellations. We've focused on keeping our prices low instead.
A word from the author
You may think making a website is an easy job. But, even with all those free resources available, making a good one does require A LOT MORE WORKS than you can ever imagine. Esp. when you work all alone. I've built hanlingo from scratch and run it for about 5 years mostly for free.
To provide more reliable service and do what I'd like to do independently, I decided to work as a full-time developer for hanlingo. and, that explains why I started to charge users for certain features. Hope you understand that. Thank you.
-- Jinseok Oh (a.k.a. Chuck)
To provide more reliable service and do what I'd like to do independently, I decided to work as a full-time developer for hanlingo. and, that explains why I started to charge users for certain features. Hope you understand that. Thank you.
-- Jinseok Oh (a.k.a. Chuck)


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